Support Specialist
Rightsline
About this role
A Support Specialist role at our India operations involves managing support tickets, troubleshooting technical issues, and engaging with customers to ensure satisfaction. The position emphasizes collaboration with internal teams, documentation, and communication skills. It supports the professional growth of the candidate within a dynamic SaaS environment.
Skills
Qualifications
About Rightsline
rightsline.comRightsline is a rights and royalties software platform that helps content and IP owners manage, simplify, and maximize IP commerce. Its cloud SaaS solution centralizes rights and contract management, automates royalty calculations and payments, and delivers reporting and analytics across licensing, distribution and monetization channels. Trusted by global media owners, studios, publishers and licensors, Rightsline reduces manual work, supports compliance and accelerates revenue recognition. The platform emphasizes configurable workflows, integrations with existing systems, and audit-ready security for scalable enterprise use.
About Rightsline
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Rightsline.
Salary
$46k – $58k
per year