Support Operations Specialist
Fresh Prints(20 days ago)
About this role
As a Customer Success Specialist at Tsunami Express, you will be on the front lines, helping customers navigate their memberships, manage accounts, and answer inquiries to ensure a positive customer experience. This role is instrumental in building the foundation for an amazing customer journey as the company grows.
Required Skills
- Customer Service
- Communication Skills
- Team Player
- Problem Solving
- Data Management
About Fresh Prints
freshprints.comFresh Prints is an online custom-apparel company specializing in trendy Greek life, sorority, fraternity, and club merchandise. Using a Canva-like design tool and a library of 6,000+ design ideas, customers can create personalized apparel and print on more than 2,000 products — t‑shirts, hoodies, sweatpants, hats, and more. The company targets students and student organizations, offering a design-first experience and broad product selection for rush, events, and everyday group merch.
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