SUPPORT TECHNIQUE N1 & N2 - F/H
CRM Sapphire Infocom(1 month ago)
About this role
A Technical Support Specialist (N1 & N2) at SatisFactory provides first-line technical assistance to enterprise clients using the company’s SaaS feedback-management platform. The role supports large accounts within Konecta’s customer-focused organization, emphasizing client satisfaction, collaboration across teams, and continuous improvement.
Required Skills
- Zendesk
- Troubleshooting
- Customer Communication
- Ticket Management
- Investigation
- Escalation
- Documentation
- User Training
- SaaS
- Monitoring
About CRM Sapphire Infocom
sapphireinfocom.comSapphire is a leading software and IT company providing software services in India, Israel and USA
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