Alight Solutions
An Analyst - Customer Service (T3) at Alight works within the Service Center to provide participant-facing support across voice and web chat channels for multiple client accounts. The role focuses on communicating client plans and provisions to help participants make informed decisions and supports Alight’s mission to champion people and improve lives. The position reports to an assistant manager and is part of the broader customer service organization.
Alight works with the best-known brands to create a benefits advantage -- an opportunity to optimize costs while delivering a world-class benefits experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alight Solutions.
Alight Solutions didn’t post a salary, so this is our estimate from similar listings.
Alight Announces CEO Transition
Nov 24, 2025