Taxwell
The TaxAct Xpert Lead monitors and assists tax experts in a fast-paced remote customer service environment, ensuring high-quality support for TaxAct Xpert Assist customers. This role involves providing technical and operational guidance, managing customer escalations, and identifying opportunities for process improvements. The position requires strong expertise in tax preparation, technology proficiency, and the ability to lead and inspire a team of tax professionals.
Leading provider of tax preparation software
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Taxwell.
Taxwell didn’t post a salary, so this is our estimate from similar listings.
57% above the average for this role