Team Lead, Customer Success Manager
Aspire(7 days ago)
About this role
A Team Lead, Customer Success Manager at Aspire.io combines direct ownership of high-value enterprise accounts with leadership and coaching responsibilities for a team of Senior Customer Success Managers. The role supports Aspire’s word-of-mouth commerce SaaS platform, partnering cross-functionally to inform product and operational strategy while ensuring enterprise customer success and expansion. This position balances hands-on account work with people leadership to drive commercial outcomes.
Required Skills
- Account Management
- Renewal Management
- Strategic Planning
- Customer Retention
- Account Expansion
- Team Leadership
- Coaching
- Process Improvement
- Customer Advocacy
- Relationship Building
+1 more
About Aspire
aspirepublicschools.orgWP Rocket is a premium WordPress performance plugin that speeds up sites through page caching, resource minification/concatenation, lazy loading, and intelligent file optimization. It also offers features like cache preloading, database cleanup, CDN integration, and adaptive delivery to reduce load times and improve Core Web Vitals. Designed for ease of use, WP Rocket combines developer-friendly controls with one-click optimizations and broad compatibility across themes, plugins, and hosts. Site owners and agencies use it to boost page speed, lower server load, and improve user experience and SEO.
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