TEAM LEADER, CONTACT CENTER

Walmart

2 months ago

3.5 on Glassdoor

Bangalore, Karnataka

Hybrid

Full Time

Senior

0 applicants

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About this role

A team leader at Walmart is responsible for fostering excellent customer service, supporting team members, and maintaining high performance metrics within a high-volume contact center environment. The role involves team management, performance monitoring, coaching, and collaboration to improve the customer experience.

Skills

About Walmart

walmart.com

Walmart is a multinational retail corporation that operates a large network of brick-and-mortar hypermarkets, discount department stores and grocery stores alongside a major ecommerce marketplace at Walmart.com. It offers a broad assortment across categories — groceries, electronics, home, apparel, pharmacy and more — with a core value proposition of "Every Day Low Prices." Walmart blends in-store shopping with online ordering, curbside pickup, delivery and a Walmart+ membership that provides unlimited free delivery and other benefits. The company leverages large-scale logistics, private labels and technology to serve millions of customers domestically and internationally.