Team Leader - Operations
Bill Gosling Outsourcing(1 month ago)
About this role
A Team Leader, Operations at Bill Gosling Outsourcing is a mid-level people leader within the company’s global outsourcing business, supporting client-facing contact center services. The role sits in the operations function and acts as a frontline manager for staff across customer care, sales, and financial services engagements.
Required Skills
- Coaching
- Leadership
- Reporting
- Scheduling
- Quality Assurance
- Recruiting
- Onboarding
- Compliance
- Communication
- Client Relations
Qualifications
- High School Diploma (North America)
- Post-Secondary (Philippines)
- CSEC Passes (Trinidad & Tobago)
- English Proficiency
- Collection/Trace License (If Required)
About Bill Gosling Outsourcing
billgosling.comDiscover tailored outsourcing solutions with Bill Gosling Outsourcing, from BPO services to accounts receivable management, CX, and contact center solutions.
View more jobs at Bill Gosling Outsourcing →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Bill Gosling Outsourcing
Agent, Customer Service Representative - Customer Experience
Bill Gosling Outsourcing(4 days ago)
System Administrator
Bill Gosling Outsourcing(5 days ago)
Quality Assurance Analyst - Quality Service
Bill Gosling Outsourcing(6 days ago)
Team Leader - Back Office Operations
Bill Gosling Outsourcing(6 days ago)