Acquire

Team Leader

Acquire(2 months ago)

Quezon City, PhilippinesOnsiteFull TimeManager$80,290 - $107,413 (estimated)Customer Service
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About this role

Frontline manager at a global contact center outsourcer overseeing a team of Customer Service Representatives. The role supports delivery of client-facing contact center and back-office services while aligning the program with company standards and operational leadership. It sits within program operations and focuses on driving team effectiveness and compliance.

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Required Skills

  • Performance Management
  • Quality Assurance
  • Coaching
  • Reporting
  • Attendance Tracking
  • Process Knowledge
  • Communication
  • Conflict Resolution
  • Timekeeping
  • Client Liaison

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Acquire

About Acquire

acquire.ai

Acquire Intelligence (formerly Acquire BPO), the global business process outsourcing provider, delivers safe, flexible, and innovative outsourcing and AI solutions—intelligently transforming businesses across CX, tech, and operations.

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