Team Leader, Risk & Fraud Operations
Bill Gosling Outsourcing(25 days ago)
About this role
The Team Leader, Operations at Bill Gosling Outsourcing is a frontline people leader within the company’s outsourcing operations, supporting teams that deliver customer care, sales, and financial services. The role contributes to maintaining service standards, fostering employee engagement, and supporting a culture of continuous improvement in a fast-paced, client-facing environment.
Required Skills
- Coaching
- Leadership
- Performance Metrics
- Reporting
- Scheduling
- Recruitment
- Training
- Compliance
- Quality Assurance
- Team Engagement
About Bill Gosling Outsourcing
billgosling.comDiscover tailored outsourcing solutions with Bill Gosling Outsourcing, from BPO services to accounts receivable management, CX, and contact center solutions.
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