Team Member- Customer Service (T1)
Alight Solutions(30 days ago)
About this role
The Team Member - Customer Service (T1) at Alight is a front-line Service Center representative supporting participants after Go-Live/Certification across multiple clients and domains. The role operates within Alight’s people-centered, cloud-enabled environment to help participants navigate client plans and provisions and contribute to a positive participant experience.
Required Skills
- Customer Service
- Phone Support
- Web Chat
- Communication
- MS Office
- Typing
- Documentation
- Problem Solving
- Attention To Detail
- SLA Management
Qualifications
- BA
- B.Com
- BCA
- Work Authorization
About Alight Solutions
alight.comAlight works with the best-known brands to create a benefits advantage -- an opportunity to optimize costs while delivering a world-class benefits experience.
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