Tech Support Engineer (Voice)
Vonage(15 days ago)
About this role
A Technical Support Engineer at Vonage supports strategic customers integrating Vonage's Voice APIs and acts as a technical liaison between customers, Sales, and the API team. The role contributes to customer success and adoption of Vonage's cloud communications platform while working within a global support organization.
Required Skills
- APIs
- Troubleshooting
- SIP
- WebRTC
- Websockets
- VoiceXML
- Asterisk
- Freeswitch
- Kamailio
- SDKs
+4 more
Qualifications
- Bachelor's Degree in Computer Science
About Vonage
vonage.comVonage is a cloud communications company that provides APIs and managed services to embed voice, video, messaging, and verification into applications and business workflows. Its product set includes programmable communications APIs (voice, SMS, video, Verify, Number Insight), a cloud contact center, and unified business communications/phone systems for enterprises and SMBs. Developers choose Vonage for its SDKs and real‑time media infrastructure and enterprises use its solutions to enable omnichannel customer engagement, global reach, and integrations with CRM and business platforms.
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