Technical Account Engineer, Dhahran- Saudi Arabia

Zoom(1 month ago)

Saudi ArabiaOnsiteFull TimeSenior$162,244 - $217,221 (estimated)Customer Services

About this role

Technical Account Engineer based in Dhahran providing deep, post-sales technical support and troubleshooting for Zoom’s Elite customers. The role focuses on resolving complex issues for assigned accounts, coordinating with engineering teams, and maintaining strong customer relationships. This is an onsite position requiring presence at the client location in Dhahran.

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Required Skills

Technical Support
Troubleshooting
Log Analysis
Ticket Management
VoIP
Contact Center
Networking
Wireshark
CCNA
CCNP

+7 more

Qualifications

CCNA
CCNP
CompTIA Network+
Wireshark

About Zoom

zoom.us

Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.

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