Smile Digital Health

Technical Account Manager - United States

Smile Digital Health(9 days ago)

RemoteFull TimeSenior$80,000 - $110,000Customer Success
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About this role

The Technical Account Manager at Smile Digital Health is responsible for managing post-sales customer relationships, ensuring successful implementation of health data platforms, and fostering long-term customer satisfaction. The role involves collaboration with cross-functional teams to support customer onboarding, project management, and upselling opportunities, contributing to the company's goal of Better Global Health.

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Required Skills

  • Customer Management
  • Agile
  • Healthcare Standards
  • Technical Support
  • Project Management
  • Communication
  • Negotiation
  • Resource Management
  • SOW Creation
  • Interoperability
Smile Digital Health

About Smile Digital Health

smiledigitalhealth.com

Smile Digital Health (Smile CDR) provides a complete HL7 FHIR-based clinical data repository and interoperability platform. Built around the HL7 FHIR standard and powered by the HAPI FHIR engine, the company delivers a proven, enterprise-grade FHIR implementation for storing, managing, and exchanging clinical data. Their platform enables scalable, secure deployments and integration with existing healthcare systems to support interoperability, analytics, and digital health apps. Healthcare organizations and vendors use Smile to accelerate standards-based data exchange, migration, and application development.

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