Technical Account Manager - Canada
Smile Digital Health(22 days ago)
About this role
The Technical Account Manager at Smile Digital Health acts as the key post-sales contact for customers, overseeing their onboarding, implementation, and ongoing relationship management. The role focuses on ensuring customer satisfaction, aligning technical delivery with client needs, and identifying growth opportunities within accounts. It involves collaboration with multiple teams and managing financial aspects of customer engagements.
Required Skills
- Resource Management
- Customer Success
- Agile
- Healthcare Standards
- Fhir
- Negotiation
- Technical Delivery
- Relationship Management
- Contract Management
- Healthcare Technology
About Smile Digital Health
smiledigitalhealth.comSmile Digital Health (Smile CDR) provides a complete HL7 FHIR-based clinical data repository and interoperability platform. Built around the HL7 FHIR standard and powered by the HAPI FHIR engine, the company delivers a proven, enterprise-grade FHIR implementation for storing, managing, and exchanging clinical data. Their platform enables scalable, secure deployments and integration with existing healthcare systems to support interoperability, analytics, and digital health apps. Healthcare organizations and vendors use Smile to accelerate standards-based data exchange, migration, and application development.
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