Technical Account Manager

Primer(2 months ago)

RemoteFull TimeMedior$96,716 - $129,408 (estimated)GTM

About this role

A Technical Account Manager at Primer acts as a trusted advisor to merchants utilizing Primer's unified payment infrastructure. This role involves optimizing payment setups, troubleshooting complex integration issues, and leading technical deep dives while collaborating with product, engineering, and customer success teams. Additionally, the manager maintains multiple merchant relationships, ensures scalability, and proactively identifies opportunities for improving merchant performance and adoption of new payment methods.

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Required Skills

Customer Relationships
Technical Advisor
Troubleshooting
Solution Design
Integration Reviews
Collaborating
Communication Skills
Presentation Skills
API Understanding
Problem-Solving

+6 more

About Primer

primer.io

Primer is a unified infrastructure provider for global payments and commerce, specializing in delivering customizable payment solutions for businesses of all sizes. Founded in 2019 and headquartered in London, Primer enables companies to create seamless and tailored checkout experiences, manage various payment methods, and optimize their transaction processes effectively. The platform's features include tools for payment authorization, network tokenization, fraud prevention, and advanced analytics, making it a preferred choice for innovative brands looking to enhance their payment operations.