Technical Account Manager

Everbridge (11 days ago)

HybridFull TimeSenior$118,000 - $140,000Customer Success

About this role

A Technical Account Manager at Everbridge partners with large clients to support life safety, security, and business continuity use cases using the Everbridge platform. The TAM represents Everbridge within client business continuity and global security teams during deployment and adoption, and serves as the primary customer advocate and escalation point within the company. The role works closely with account management, technical support, customer success, and product teams to ensure successful long-term outcomes.

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Required Skills

Project Management
Technical Consulting
System Design
System Configuration
Emergency Management
Security Technology
Customer Advocacy
Issue Escalation
Stakeholder Management
Integration Documentation

+6 more

Qualifications

Bachelor's Degree
Ability To Obtain Security Clearance

About Everbridge

everbridge.com

Everbridge is a SaaS resilience and critical-event management platform that helps organizations detect, assess, and respond to threats to people, assets, and operations. Its product suite includes mass notification, incident and response management, threat intelligence and monitoring, and business continuity tools — increasingly augmented with AI and analytics to automate detection and decision support. The platform is used by public sector agencies and large enterprises to coordinate alerts, protect employees, run continuity plans, and speed recovery during crises. Everbridge positions itself as a single hub for operational resilience and critical communications across distributed teams and complex organizations.

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