Technical Account Manager

Rossum(6 days ago)

RemoteFull TimeSenior$90,000 - $110,000CX & Services

About this role

A Technical Account Manager at Rossum manages relationships with enterprise customers, providing technical expertise and support to help them implement and optimize Rossum's AI-driven document platform. The role involves technical consultation, solution design, and continuous customer success management, all within a SaaS environment.

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Required Skills

API
JSON
Web Applications
System Integrations
SQL
Python
Business Process Mapping
Customer Success
Stakeholder Management
Troubleshooting

About Rossum

rossum.ai

Rossum is an AI-driven document processing platform designed to enhance operational efficiency by automating complex transactional workflows. The platform leverages advanced algorithms to read, validate, and transform various document types while integrating seamlessly with existing systems such as ERPs and document management solutions. With capabilities like AI agents for paperwork and comprehensive analytics, Rossum empowers organizations to reduce manual tasks, improve accuracy, and streamline data handling processes. Trusted by leading companies worldwide, Rossum aims to revolutionize how businesses manage documentation and automate key operations.

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