Technical Account Manager(Remote)
Level AI
About this role
A Technical Account Manager at Level AI serves as the client-facing technical lead for strategic accounts, focused on driving adoption and value from Level AI's AI-native contact center platform. The role works closely with internal teams and customer stakeholders to align product capabilities with client objectives and identify expansion opportunities. The position is based in Noida and requires working PST hours to support U.S.-based clients.
Skills
Qualifications
About Level AI
thelevel.aiLevel AI provides call-center AI that uses semantic intelligence to analyze customer support interactions and surface actionable insights. Its platform helps contact centers understand conversations to improve agent performance, automate quality assurance, and enhance customer experience. Designed for operations and QA teams, Level AI integrates conversational analytics, coaching insights, and workflow automation to boost contact center effectiveness.
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About Level AI
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Level AI.
Salary
$127k – $170k
per year