Technical Customer Success Manager
Netskope(1 month ago)
About this role
The Technical Customer Success Manager at Netskope is a post-sales, customer-focused role responsible for ensuring enterprise customers realize measurable business value and improved security outcomes from the Netskope cloud security platform. The position requires a blend of technical expertise and strategic customer leadership, working across internal teams and with executive stakeholders to align customer business objectives with the company’s cloud security solutions. The role supports long-term customer success, retention, and expansion.
Required Skills
- Post-Sales
- Business Alignment
- Technical Translation
- Success Planning
- Deployment Validation
- Onboarding
- Time-To-Value
- Customer Enablement
- Cadence Calls
- Utilization Monitoring
+10 more
Qualifications
- Bachelor's Degree preferred
About Netskope
netskope.comNetskope is a cloud-native security company that helps organizations secure cloud services, web traffic, and private applications while protecting data and AI workloads across users, devices, and locations. Its platform provides unified visibility and control with SASE and SSE capabilities — including CASB, DLP, SWG, ZTNA, cloud firewall, threat protection, and API-based controls — to stop data loss and advanced threats in real time. Enterprises use Netskope to simplify security operations, enforce zero-trust access, and optimize application performance and compliance as they adopt cloud and AI services.