Technical Customer Support Specialist
RingCentral(1 year ago)
About this role
A Technical Customer Support Specialist at Acquire BPO supporting the RingCentral account serves as a customer-facing technical contact for RingCentral’s cloud communications products. The role focuses on helping customers use and maintain VoIP solutions and related network environments through multi-channel support. It operates within RingCentral’s Global Service and Support organization, delivering a high-quality post-sale customer experience.
Required Skills
- Technical Support
- Customer Service
- VoIP
- Networking
- Troubleshooting
- Network Architecture
- Hardware Support
- Software Support
- Ticket Documentation
- Phone Support
+7 more
About RingCentral
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