Technical Support Representative (India)

Wing Assistant(26 days ago)

RemoteFull TimeJunior$42,384 - $57,475 (estimated)Customer Support

About this role

The Technical Support Representative provides remote assistance to customers in India for U.S.-based hours, supporting them through technical issues and initial interactions with the company's platform. The role involves handling customer communications across phone, email, and chat while working fully from home. It also includes documenting interactions, coordinating onboarding workflows, and collaborating with internal teams to ensure smooth customer experiences. This position offers paid training, performance incentives, and opportunities for career growth in an inclusive, remote environment.

View Original Listing

Required Skills

Technical Support
IT Troubleshooting
Customer Support
Phone Support
Email Support
Chat Support
Invoicing
Customer Onboarding
Workflow Creation
FAQ Creation

+10 more

About Wing Assistant

wingassistant.com

Wing Assistant is a virtual staffing platform that connects businesses with top 0.5% remote virtual assistants across admin, sales, marketing, and other functions. They offer affordable global talent (advertised under $8/hr) on a simple month-to-month subscription and provide onboarding, training, a dedicated CSM, and ongoing quality supervision. Customers get access to a WorkSpace app and managed support to scale recurring operational work. The service targets businesses seeking cost-effective, vetted remote support with hands-on account management and productivity tools.