Technical Support Representative (India)

Wing Assistant

2 months ago

4.2 on Glassdoor

Remote

Full Time

Junior

1 applicant

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About this role

The Technical Support Representative provides remote assistance to customers in India for U.S.-based hours, supporting them through technical issues and initial interactions with the company's platform. The role involves handling customer communications across phone, email, and chat while working fully from home. It also includes documenting interactions, coordinating onboarding workflows, and collaborating with internal teams to ensure smooth customer experiences. This position offers paid training, performance incentives, and opportunities for career growth in an inclusive, remote environment.

Skills

About Wing Assistant

wingassistant.com

Wing Assistant is a virtual staffing platform that connects businesses with top 0.5% remote virtual assistants across admin, sales, marketing, and other functions. They offer affordable global talent (advertised under $8/hr) on a simple month-to-month subscription and provide onboarding, training, a dedicated CSM, and ongoing quality supervision. Customers get access to a WorkSpace app and managed support to scale recurring operational work. The service targets businesses seeking cost-effective, vetted remote support with hands-on account management and productivity tools.