Technical Support Specialist
ServiceTitan(1 month ago)
About this role
A Customer Support Advocate at ServiceTitan supports small-business customers in the trades by helping them use the company’s software and ensuring a positive customer experience. The role offers rapid career growth and opportunities to become a product subject-matter expert, with strong internal mobility and development programs. The position emphasizes empathy, customer focus, and contributing feedback to improve the product and services.
Required Skills
- Customer Support
- Troubleshooting
- Communication
- Empathy
- Product Knowledge
- Screen Sharing
- Chat Support
- Phone Support
- Email Support
- QuickBooks
About ServiceTitan
servicetitan.comOur all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly.
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