Inovalon

Technical Product Support Analyst II

Inovalon

3 months ago
Atlanta, GA
Onsite
Full Time
Medior
0 applicants
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Inovalon
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About this role

The Technical Product Support Analyst II at Inovalon provides frontline technical assistance for the company’s healthcare-focused products, supporting customers and vendors via phone, email, and chat. The role contributes to customer success by managing issue lifecycles, documenting interactions in CRM, and working within a mission-driven, inclusive organization focused on data-driven healthcare solutions.

Skills

Qualifications

High School Diploma or GEDAssociate Degree (Preferred)
Inovalon

About Inovalon

inovalon.com

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About Inovalon

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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