Technical Support Analyst
Biofourmis
About this role
The Technical Support Analyst is the primary customer-facing role for the CopilotIQ+Biofourmis platform, responsible for ensuring users have a reliable and positive experience. The position represents the voice of users, helps maintain trust and satisfaction, and provides insights to product and operations teams to improve the platform. It supports the delivery of in-home and virtual care by ensuring the platform meets user needs and expectations.
Skills
Qualifications
About Biofourmis
biofourmis.comBiofourmis is a digital health company that partners with healthcare organizations, payers, and life science companies to expand delivery of care using AI-driven remote monitoring and personalized digital therapeutics. Its Biovitals platform ingests wearable and clinical data, applies predictive analytics to detect early signs of deterioration, and delivers tailored interventions and clinician workflows to support virtual care and value-based programs. Biofourmis is used to scale remote patient monitoring, decentralized clinical trials, and post-acute care, helping organizations move care safely outside traditional settings.
Recent company news
Telehealth and Telecare AwareTelehealth & Telecare Aware
3 weeks ago
Tech in AsiaEx-Biofourmis CEO raises $10m for healthtech startup OutcomesAI
Oct 15, 2025
The Business TimesFormer Biofourmis CEO to be charged over alleged fraud and falsified invoices worth US$16.5 million
1 month ago
Endpoints NewsExclusive: Ex-Biofourmis CEO raises $10M for new startup
Oct 14, 2025
General AtlanticBiofourmis Receives Significant Growth Investment from General Atlantic to Propel Company to Unicorn Status
Apr 26, 2022
About Biofourmis
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Biofourmis.
Salary
$95k – $126k
per year