Technical Support Engineer II

Delinea(26 days ago)

HybridFull TimeJunior$64,079 - $85,128 (estimated)Technical Support

About this role

A Technical Support Engineer II at Delinea provides post-sale technical assistance to customers and partners, leveraging their knowledge of IT, cybersecurity, and networking to troubleshoot and resolve issues efficiently. Responsibilities include documenting customer issues, formulating resolution plans, and communicating effectively to ensure customer satisfaction. The role requires 1-2 years of relevant experience, strong technical skills, and the ability to work in a fast-paced, diverse environment.

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Required Skills

Technical Support
Customer Interaction
Troubleshooting
IT Administration
Networking
Cyber Security
Cloud Infrastructure
Virtualization
Security Methodologies
SQL Proficiency

+7 more

About Delinea

delinea.com

Delinea Inc. is a leading provider of identity security and privileged access management (PAM) solutions, offering AI-driven tools that secure privileged access across organizations in real time. Their cloud-native platform provides comprehensive capabilities for managing human, machine, and AI identities, allowing users to discover identities, safeguard access, and proactively combat identity-based threats. Trusted by thousands of organizations globally, Delinea emphasizes user-friendly interfaces and seamless integration with existing workflows to enhance security without hindering productivity.