Technical Support Engineer - L2 Routing
Hewlett Packard Enterprise(1 month ago)
About this role
The Technical Support Engineer - L2 Routing role at Hewlett Packard Enterprise involves providing Level 2 support for Juniper M/T/Mx/PTX/ACX series products. The engineer will work closely with customers and partners to troubleshoot complex hardware and software issues, manage escalations, and ensure timely resolution while enhancing customer satisfaction.
Required Skills
- Troubleshooting
- Customer Support
- IP Networking
- Technical Documentation
- Escalation Management
Qualifications
- B.E. in Electronics Engineering
- B.E. in Computer Science
About Hewlett Packard Enterprise
hpe.comDiscover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.
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