Technical Support Engineer (PST shift hours 9:30PM - 6:30AM IST)
Glean(3 days ago)
About this role
Glean is seeking a talented Technical Support Engineer to provide high-level technical assistance and support for their innovative enterprise knowledge platform. The role involves customer onboarding, troubleshooting, and system health analysis to ensure a positive customer experience.
Required Skills
- troubleshooting
- Customer Support
- API
- Cloud
- Linux
- SQL
- Support Engineering
- SaaS
- SAML
- OAuth
About Glean
glean.comGlean is a Work AI platform that connects directly to an enterprise’s data to deliver unified search, an AI assistant, and autonomous agents. It helps employees find knowledge across apps, generate content, and automate tasks by surfacing answers from documents, inboxes, and cloud tools. Glean emphasizes secure, governed access and broad integrations with common enterprise systems so organizations can scale AI without losing control. Companies use it to centralize knowledge, speed onboarding, and reduce time spent searching or doing routine work.
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