Technical Support Engineer

Tenable, Inc.(1 month ago)

HybridFull TimeJunior$63,516 - $84,424 (estimated)Technical Support

About this role

The Technical Support Engineer provides world-class security, network, and product support across Tenable’s product suite, helping customers resolve issues and understand vulnerability and audit results. The role supports products such as Tenable.io, Nessus, Security Center, and Log Correlation Engine while capturing customer feedback and contributing to knowledge resources. The position requires strong communication skills, a commitment to customer success, and the ability to learn new technologies quickly.

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Required Skills

Troubleshooting
Remote Troubleshooting
Customer Support
Collaboration
Linux Administration
Windows Administration
Log Analysis
TCP/IP
Firewalls
Wireshark

+10 more

Qualifications

BS in Computer Science
BS in Information Systems

About Tenable, Inc.

tenable.com

Tenable is a leading exposure management company that helps organizations monitor, prioritize, and reduce cybersecurity risk across their entire attack surface. Its platform delivers vulnerability management and cloud security capabilities to discover assets, assess exposures across IT, cloud and operational technology (OT) environments, and prioritize remediation based on risk. Tenable combines continuous visibility, risk-based prioritization, and integrations to help security and IT teams close critical exposures. Enterprises rely on Tenable for broad coverage, industry leadership, and a focus on exposure-driven risk reduction.