Technical Support Engineer
DigiCert
About this role
The Technical Support Engineer at DigiCert is focused on ensuring the quality and reliability of DigiCert's security products and supporting the company's digital trust solutions. The role serves EMEA customers of the DigiCert One platform and contributes to product documentation and knowledge resources. It emphasizes delivering a world-class customer experience while collaborating with internal teams to improve product quality.
Skills
Qualifications
About DigiCert
digicert.comIncapsula (part of Imperva) is a cloud-based application security and delivery platform that provides web application firewall (WAF), DDoS mitigation, content delivery (CDN), load balancing, and bot management. It protects websites, APIs, and web apps from attacks while improving performance and availability via a global edge network. Organizations use Incapsula for real-time threat detection, bot and credential‑stuffing mitigation, and compliance support without deploying on‑premises hardware. Incapsula is offered by Imperva, a broader data and application security company.
Recent company news
SecurityBrief AustraliaDigiCert warns of prolonged online demand & attacks
1 month ago
Channel FuturesDigiCert Partners Play Key Role In $1 Billion Milestone
Apr 14, 2025
TechRadarDigiCert grabs Valimail to lock down email while attackers circle for their next big strike
Sep 22, 2025
Technology DecisionsDigiCert acquires Valimail to boost email security
Sep 18, 2025
SecurityBrief AustraliaDigiCert acquires Valimail in move to tap USD $4B DMARC market
Sep 17, 2025
About DigiCert
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for DigiCert.
Salary
$84k – $112k
per year