Technical Support Engineer

Pendo(27 days ago)

London, United KingdomOnsiteFull TimeMedior$81,772 - $110,140 (estimated)Engineering

About this role

Technical Support Engineers at Pendo are part of the Engineering organization and provide technical guidance and consulting to customers to ensure success with Pendo’s web and mobile features. The role focuses on being a customer advocate, validating fixes, and contributing to the company’s knowledge base. TSEs work closely with Product and Engineering teams and join a small, dedicated global support team.

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Required Skills

Customer Support
Debugging
JavaScript
HTML
CSS
Mobile Development
Front End
APIs
Documentation
Case Ownership

+5 more

Qualifications

Computer Science Degree
Coding School
Relevant Courses

About Pendo

pendo.io

Pendo is a Software Experience Management platform that helps product teams understand and improve digital product experiences through product analytics, in‑app guidance, and user feedback. It combines usage analytics, walkthroughs and messaging, feedback collection, and roadmap tools to drive adoption, engagement, retention, and revenue while reducing support costs and risk. Designed for product managers, UX, customer success and growth teams, Pendo integrates with existing tech stacks and provides enterprise-grade segmentation, experimentation, and governance.