Customer Technical Support Engineer, Tier 1
Poppulo
About this role
A Technical Support Engineer at Poppulo supports customers of Poppulo’s SaaS employee communications and workplace experience platform, helping ensure a great user experience for a global customer base. The role sits within a collaborative, values-driven team at a fast-growing software company with offices in Ireland, the US, and the UK.
Skills
Qualifications
About Poppulo
poppulo.comPoppulo is an enterprise communications platform that helps organizations deliver customer and employee messages across email, digital signage, mobile apps and other channels. It offers tools for campaign creation and management, audience targeting and personalization, and analytics to measure reach and engagement. Built for internal communications, marketing and HR teams, Poppulo is designed to improve message consistency and outcomes at scale through omni‑channel delivery and data‑driven insights.
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About Poppulo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Poppulo.
Salary
$84k – $112k
per year