Customer Technical Support Engineer, Tier 1
Poppulo(5 days ago)
About this role
A Technical Support Engineer at Poppulo supports customers of Poppulo’s SaaS employee communications and workplace experience platform, helping ensure a great user experience for a global customer base. The role sits within a collaborative, values-driven team at a fast-growing software company with offices in Ireland, the US, and the UK.
Required Skills
- Windows Server
- WMI
- Active Directory
- DNS
- DHCP
- OS Troubleshooting
- Log Analysis
- Network Troubleshooting
- Firewall
- NTFS
+6 more
Qualifications
- Degree in Computer Science or Information Technology
About Poppulo
poppulo.comPoppulo is an enterprise communications platform that helps organizations deliver customer and employee messages across email, digital signage, mobile apps and other channels. It offers tools for campaign creation and management, audience targeting and personalization, and analytics to measure reach and engagement. Built for internal communications, marketing and HR teams, Poppulo is designed to improve message consistency and outcomes at scale through omni‑channel delivery and data‑driven insights.
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