Technical Support Engineering Manager

Sigma Computing(12 days ago)

San Francisco, CAOnsiteFull TimeManager$160,000 - $185,000Customer Support

About this role

A technical, customer-focused manager at Sigma responsible for leading the Support Engineering function for its cloud analytics platform. The role centers on leadership, cross-functional collaboration, and using support data to drive improvements in customer experience and operational excellence. It requires strong credibility with internal teams and customers to support growth and retention.

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Required Skills

SQL
Data Modeling
Databases
Business Intelligence
Snowflake
Redshift
BigQuery
GCP
AWS
Team Management

+5 more

About Sigma Computing

sigmacomputing.com

Sigma is an AI-first enterprise business intelligence and analytics platform that builds live, generative AI–powered data experiences directly on your cloud data warehouse. It offers a spreadsheet-like interface, visual analytics, SQL-backed modeling, dashboards, and collaborative workflows so business teams can explore and act on live data without moving or copying it. Designed for the modern data stack, Sigma integrates with major cloud warehouses and emphasizes governance, security, and scale for enterprise self-service analytics.