Technical Support Engineer
Cloudflare
About this role
A Technical Customer Support Engineer at Cloudflare in Mexico City provides technical assistance to customers across phone, email, chat, and social media, resolving complex internet- and product-related issues. The role involves collaborating cross-functionally to diagnose problems, escalate when necessary, and develop deep knowledge of Cloudflare products and internet technologies. This position requires flexibility to work varying schedules including weekends and may require occasional on-site work in US offices.
Skills
Qualifications
About Cloudflare
cloudflare.comCloudflare Events refers to Cloudflare’s conferences, webinars, and community event programs related to its internet security, performance, and developer platform services. Cloudflare is a technology company that provides content delivery, cybersecurity, networking, and edge computing infrastructure for websites, applications, and internet services.
Recent company news
The Cloudflare BlogWhat Happens When The Whole World Goes Remote? Not To Worry, We Were Built For This
Sep 14, 2020
The Cloudflare BlogReflecting on my first year as Head of Cloudflare Asia
Mar 13, 2019
The Cloudflare BlogExtend your security view from the data center to the edge
Apr 3, 2018
The Cloudflare BlogComing soon to a university near you
Feb 1, 2018
The Cloudflare BlogHTTP/3: From root to tip
Jan 24, 2019
About Cloudflare
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Cloudflare.
Salary
$76k – $102k
per year
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