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Technical Support Representative at Talkdesk - ApplyBlast

Technical Support Representative

Talkdesk

7 months ago

3.2 on Glassdoor

Porto

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Support Specialist at Talkdesk provides technical support through multiple channels, guides customers through setup, collaborates with engineering to resolve complex issues, and maintains documentation for internal and customer use.

Skills

About Talkdesk

talkdesk.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2011

View Profile

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.