Technical Support Specialist - 10834
Coupa Software, Inc.
About this role
The Technical Support Engineer at Coupa provides second-level techno-functional support for enterprise customers using Coupa’s procurement and spend management platform. The role focuses on resolving complex product, integration, and configuration issues while ensuring a high-quality customer experience. It operates within a global support organization, collaborating closely with Product, Engineering, Cloud Operations, and Customer Success teams. The position also contributes to continuous improvement by identifying recurring issues and enhancing documentation and knowledge resources.
Skills
About Coupa Software, Inc.
coupa.comCoupa is a cloud-based Business Spend Management (BSM) platform that helps organizations gain visibility and control over procurement, invoicing, expenses, sourcing, and supplier management. Its SaaS platform combines workflow automation, analytics and AI-driven insights to optimize costs, enforce policy compliance, and improve supplier collaboration. Coupa integrates with enterprise ERPs and third-party systems to provide real-time spend intelligence and drive measurable savings across the enterprise.
Recent company news
The Wall Street JournalThoma Bravo to Take Coupa Software Private in $8 Billion Deal
Dec 12, 2022
Crain's Chicago BusinessThoma Bravo wins battle for Coupa in $6.2 billion deal
Dec 12, 2022
Yahoo FinanceBull of the Day: Coupa Software (COUP)
Oct 19, 2022
Bloomberg.comThoma Bravo Is Said in Advanced Talks to Buy Coupa Software
Dec 11, 2022
DC VelocityThoma Bravo completes $8 billion buyout of Coupa Software
Feb 28, 2023
About Coupa Software, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Coupa Software, Inc..
Salary
$89k – $118k
per year
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