Technical Support Specialist - French

FareHarbor(1 month ago)

HybridFull TimeJunior$65,462 - $87,005 (estimated)Customer Support

About this role

This role is part of FareHarbor's global Customer Support team based in Amsterdam, focused on ensuring excellent client experiences for users of the company's reservation platform. The position supports product quality and client satisfaction through close collaboration with internal teams. The role is situated within a multicultural organization that offers comprehensive benefits and hybrid work flexibility.

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Required Skills

Customer Support
Technical Support
Phone Support
Email Support
Troubleshooting
Collaboration
Documentation
SOPs
Zendesk
Travel Experience

+5 more

About FareHarbor

fareharbor.com

FareHarbor is an online booking and reservation platform that helps tour operators, activity providers, and rental companies manage, sell, and scale their experiences. Its offering includes a customizable online booking widget, a back‑office reservation dashboard, payment processing, reporting, and integrations with third‑party channels and tools—backed by onboarding and support. Designed for businesses from small operators to larger enterprises, FareHarbor emphasizes ease of use, flexible inventory/pricing controls, and analytics to grow bookings. Headquartered in San Francisco with teams in Denver and Amsterdam, FareHarbor is part of Booking Holdings and serves operators worldwide.