Customer Support Specialist - Finance / Tech

Pleo(22 days ago)

HybridFull TimeMedior$78,407 - $104,760 (estimated)Customer Support

About this role

A Customer Support Specialist at Pleo helps ensure customers receive excellent service as the company scales its spend-management fintech product. The role sits within the Customer Support team and contributes to improving the overall customer experience and product by representing customer needs internally. Pleo looks for collaborative, curious people who thrive in a fast-paced, evolving environment.

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Required Skills

Chat Support
Email Support
Phone Support
Troubleshooting
Escalation
Product Feedback
Knowledge Sharing
Problem Solving
Communication
Tech Savvy

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About Pleo

pleo.io

Pleo is a business expense management platform that helps teams pay for work while automating receipts, expense reporting, and reconciliation. It issues smart company cards, enforces spending controls and approval workflows, and captures transaction data to reduce manual bookkeeping. Trusted by thousands of companies, Pleo integrates with popular accounting systems to simplify corporate spending across growing teams and multiple markets.