Technical Support Specialist
Motive(4 years ago)
About this role
The Technical Support Specialist at Motive is a customer-facing role focused on delivering high-quality technical assistance and helping shape the company's support processes. The position contributes to scaling the Technical Support function and works with product and engineering teams to improve tools and workflows. It supports Motive’s platform mission to empower teams that run physical operations.
Required Skills
- Email Support
- Chat Support
- Voice Support
- Customer Analysis
- System Evaluation
- Tool Development
- Empathy
- Communication
- English Fluency
- Shift Work
+4 more
Qualifications
- Bachelor's Degree
About Motive
gomotive.comThe company is a digital product and web design studio that builds branded, responsive websites and marketing experiences for startups and growing businesses. They specialize in modern WordPress-based development, UX/UI and visual design, performance optimization, and integrating media and conversion-focused components (video, calls-to-action, and polished interactive elements). Their work emphasizes clean, reusable design systems, fast load times, and mobile-first layouts to improve user engagement and conversion rates.
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