DigitalOcean

Technology Help Desk Associate

DigitalOcean(2 months ago)

Cebu, PhilippinesOnsiteFull TimeJunior$62,887 - $84,136 (estimated)Information Technology
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About this role

The role focuses on delivering exceptional customer service and technical support to global users through various communication channels, including handling IT Service Desk activities such as incident and service request management. This position emphasizes a commitment to resolving issues and evaluating operational risks and best practices.

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Required Skills

  • IT Support
  • Incident Management
  • Customer Service
  • Problem Solving
  • IT Service Management

Qualifications

  • Tertiary Degree or equivalent combination of education and work experience
  • IT or engineering qualification
DigitalOcean

About DigitalOcean

digitaloceanspaces.com

An ocean of simple, scalable cloud solutions.

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