Tier 1 Technician

Lyra Technology Group(19 days ago)

HybridFull TimeJunior$44,000 - $44,000IT Support

About this role

A Tier I Technician at Pact-One Solutions (part of Lyra Technology Group) works as an on-site and remote representative for an MSP that specializes in dental practices across the Bay Area and Las Vegas. The role is field-facing with periods of home-based support and is part of a rapidly expanding IT services business within a private equity-backed portfolio.

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Required Skills

Windows
Active Directory
Firewalls
Antivirus
Backup Systems
Hardware
Networking
Customer Service
Troubleshooting
Communication

+1 more

Qualifications

Valid CA Driver's License
Clean Driving Record
Automotive Insurance

About Lyra Technology Group

lyratechgroup.com

Lyra Technology Group is a family (a “constellation”) of industry-leading technology service companies operating as an independent portfolio of businesses. Its operating companies deliver managed IT and device lifecycle services, along with broader technology solutions, to organizations across sectors. Each business is run by an experienced, autonomous management team focused on operational excellence, customer service, and scalable delivery. Lyra partners with organizations to simplify device management, improve IT reliability, and accelerate digital transformation.