Tier 2 IT Engineer
Lyra Technology Group(18 days ago)
About this role
The Tier 2 IT Engineer at Tech-Keys is a mid-level technical role within Lyra Technology Group’s operating companies, supporting managed IT services and client-facing operations. The position works with internal teams and clients across cloud and networking environments while contributing to technical documentation and service quality. It is focused on maintaining reliable IT operations and supporting the company’s customer base.
Required Skills
- IT Support
- Troubleshooting
- Knowledge Base
- Service Delivery
- Customer Service
- Communication
- Problem Solving
- Office 365
- Networking
- Printers
+4 more
Qualifications
- Degree in Information Technology
- MS-102
- MD-102
About Lyra Technology Group
lyratechgroup.comLyra Technology Group is a family (a “constellation”) of industry-leading technology service companies operating as an independent portfolio of businesses. Its operating companies deliver managed IT and device lifecycle services, along with broader technology solutions, to organizations across sectors. Each business is run by an experienced, autonomous management team focused on operational excellence, customer service, and scalable delivery. Lyra partners with organizations to simplify device management, improve IT reliability, and accelerate digital transformation.
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