User experience researcher
Rapido Solutions Group(1 month ago)
About this role
The UX Researcher will investigate manual document processing workflows for logistics clients and identify opportunities for automation using OCR and workflow tools. They will partner with designers, technical leads, and stakeholders to translate findings into personas, journey maps, and service blueprints, and to validate proposed automated solutions. Based in Guadalajara or León, the role supports US-based teams and contributes to executive-level presentations and project reporting.
Required Skills
- Qualitative Research
- Quantitative Research
- Participant Recruitment
- User Interviews
- Contextual Inquiry
- Usability Testing
- Data Analysis
- Personas
- Journey Mapping
- Service Blueprints
+15 more
Qualifications
- Bachelor's Degree in HCI, Psychology, Anthropology, Design or Related Field
About Rapido Solutions Group
gorapido.comRapido Solutions Group is a nearshore talent and solutions provider that connects U.S. logistics and supply‑chain companies with proven operations, technology, and support experts. They specialize in quickly scaling teams with vetted nearshore professionals so companies can maintain service levels, reduce costs, and accelerate growth. Rapido emphasizes speed, fit, and reliability — “the right people, the right time” — to help logistics providers ramp capacity and improve operational performance.