Verafin - Customer Success Manager
NATIONAL(1 month ago)
About this role
A Customer Success Manager at Nasdaq Verafin supports customers of Nasdaq Verafin’s cloud-based financial crime management platform, representing the company as the primary client advocate. The role is positioned within Client Success Management and reports to the Director of Client Success Management, focused on ensuring customers realize value from the product.
Required Skills
- Customer Relationships
- Product Knowledge
- Retention
- Stakeholder Management
- Communication
- CRM Tools
- Salesforce
- Gainsight
- Escalation Management
- Business Reviews
+1 more
About NATIONAL
gov.ukGOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.
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