Vice President, Customer Delivery
BambooHR(7 days ago)
About this role
An executive leader at BambooHR responsible for defining and advancing the post-sale customer experience across Support, Implementation, and Customer Success to accelerate retention, expansion, and time-to-value. This role serves as the executive voice of the customer, aligning cross-functional teams to drive durable outcomes and scale the CX operating model. The position is Utah-based and hybrid, with employment contingent on background and credit checks.
Required Skills
- Customer Success
- Support
- Implementation
- Strategy
- Leadership
- CX Tools
- Process Design
- Data-Driven
- Workforce Management
- AI Enablement
About BambooHR
bamboohr.comBambooHR is a cloud-based human resources software company that provides an all-in-one HRIS tailored primarily to small and medium-sized businesses. Its platform centralizes employee records, applicant tracking, onboarding, time-off management, performance reviews, and reporting, while offering integrations, mobile apps, and people analytics to streamline HR workflows. Known for a clean, user-friendly interface and configurable workflows, BambooHR helps HR teams reduce administrative overhead and improve hiring, retention, and employee experience.
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