VP, Customer Support
Appspace(1 day ago)
About this role
The VP, Customer Support at Appspace leads global support operations to scale service delivery, improve customer experience, and drive retention and growth. This role reports to the Customer Success Leader and focuses on maturing modern support practices, optimizing self-service, and building a high-performance global support organization.
Required Skills
- Intelligent Swarming
- Self-Service
- Knowledge Management
- CRM
- Salesforce
- Zendesk
- ServiceNow
- JIRA
- Support Analytics
- SupportLogic
+8 more
About Appspace
appspace.comAppspace is a workplace experience platform that centralizes employee communication and facility management through digital signage, meeting-room and desk booking, visitor management, and employee apps. Its cloud-first (with on‑prem options) tools let IT and workplace teams create, schedule, and manage content and displays across offices and shared spaces. Appspace integrates with calendar and collaboration systems (Microsoft 365, Google Workspace, Zoom, Slack, Cisco, etc.) and provides analytics and policy controls to drive space utilization, compliance, and consistent communication. The platform is aimed at enterprises and distributed organizations modernizing hybrid work and campus operations.
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