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Work Force Manager- Life & Annuity Contact Center at DXC Technology - ApplyBlast

Work Force Manager- Life & Annuity Contact Center

DXC Technology

1 year ago

3.5 on Glassdoor

Plano, TX

Hybrid

Full Time

Manager

0 applicants

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About this role

Leads the Workforce Management function for contact center operations within DXC Insurance Services, overseeing a team that supports multiple clients. Ensures accurate forecasting, planning, scheduling, and staffing to meet service level and financial commitments while driving transformation and modernization across processes and platforms. Represents the business on technology launches and client engagements to align operating objectives.

Skills

Qualifications

Bachelor's DegreeBachelor's in Business ManagementBachelor's in Computer ScienceSix Sigma/LEAN Certification

About DXC Technology

dxc.com

Headquarters

Ashburn, Virginia, United States

Company Size

10001+ employees

Founded

2017

View Profile

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions for global enterprises and public sector organizations — helping them harness AI to drive outcomes with speed at a time of exponential change. With deep expertise in managed infrastructure services, application modernization, and industry-specific software solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates.