Georgia's Own Credit Union

Workforce Management Analyst

Georgia's Own Credit Union

3 months ago
Atlanta, GA
Hybrid
Full Time
Junior
0 applicants
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Georgia's Own Credit Union
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About this role

The Workforce Management Analyst ensures the contact center is properly staffed across multiple channels, handling forecasting, schedule optimization, real-time monitoring, and performance reporting. The role supports resource utilization, service level goals, and operational efficiency within a hybrid work environment.

Skills

Qualifications

Associate's Degree in Business AdministrationAssociate's Degree in Operations ManagementNMLS Registration
Georgia's Own Credit Union

About Georgia's Own Credit Union

georgiasown.org

Your local credit union for personal and business banking, including checking accounts, credit cards, auto loans, home loans and more.

About Georgia's Own Credit Union

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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