Workforce Management Analyst
SCAN Health Plan
About this role
The Workforce Management Analyst at SCAN is responsible for forecasting, scheduling, and real-time monitoring to ensure Telesales and Sales Support teams are adequately staffed to meet service and performance targets. The role supports resource planning during critical periods like the Annual Enrollment Period, tracks budget requirements, and provides insights to optimize efficiency and agent experience. The analyst partners with sales management and cross-functional teams to support decision-making and optimize workforce systems.
Skills
Qualifications
About SCAN Health Plan
scanhealthplan.comN/A
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About SCAN Health Plan
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for SCAN Health Plan.
Salary
$51k – $64k
per year