Workforce Management Senior Consultant
CNA Financial(4 days ago)
About this role
A Workforce Management Senior Consultant at CNA specializes in forecasting, staffing strategy, and analytics within a multi-skill service environment. The role focuses on improving operational efficiency, enhancing customer experiences, and guiding stakeholders through data-driven insights.
Required Skills
- forecasting
- Capacity Planning
- Data Analysis
- Workforce Management
- Power BI
- Tableau
- Staffing Models
- Automation
- Stakeholder Engagement
- Change Management
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